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Guarantee

We're serious about your satisfaction!

We stand behind our products and offer you a no-hassle, money-back guarantee. If you don't absolutely love your selection when it arrives, just send it back for a quick refund. Once we receive back the item we'll send your refund to you immediately, no questions asked. Please note: Our no-hassle, money-back guarantee does not apply to items that have been personalized, washed or worn.

What about down the road?

Many of your favourite Snug As A Bug products have exclusive trims and because we are the manufactures, we often have extra hat clips, zippers etc available. If you find that you are in need of something like this, give us a call and we will do our best to send you what you need - FREE of charge.

 

Returning an item - FREE for Canadian Customers

1. Print the Snug As A Bug exchange/returm form (these instructions are also on the back of the invoice included in the package).

2. Fill out the form and include in the package.

3. Ship to Snug As A Bug, 3022 Dundas St West, Toronto ON Canada, M6P1Z3 using the return label included in your package.

4. Drop off at any Canada Post location or street letter box, NO postage is required

 

Returning an item - American Customers

1. Print the Snug As A Bug exchange/returm form (these instructions are also on the back of the invoice included in the package).

2. Fill out the form and include in the package.

3. Ship to Snug As A Bug, 3022 Dundas St West, Toronto ON Canada, M6P1Z3  Print a label here.

4. Affix appropriate postage and Use US Postal Service ONLY to ship your items back (no packages sent by courier will be accepted)

Please note: 
All items are shipped back to you FREE of charge, including any extra items you would like to order. There are no re-stocking fees. 
Any item that has been personalized, washed or worn will NOT be refunded, exchanged or returned.    

 

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