Our Commitment to Privacy
SnugasaBug.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. As described in this policy.
send us an e-mail firstname.lastname@example.org
call us at 1-800-539-9517
write to us at Snug As A Bug Inc. 3022 Dundas St West, Toronto, Ontario, Canada M6P 1Z3
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
What kind of information does snugasabug.com collect?
We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you visit our website or one of our stores, place an order online or by phone, make an in-store purchase, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online or by phone and in our stores.
How does snugasabug.com use my information?
When you place an order or make a purchase from SnugasaBug.com, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, over the phone or at our warehouse store), we may use your personal information to send you e-mails, postal mail, or telephone regarding our products, services, contests and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
In addition, we may use information about your product interests and purchases from us, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Does snugasabug.com share my information with third parties?
We sometimes contract with third-party service providers (such as SEO companies, web design firms & marketing agencies, for example) to maintain and manage our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.
When we offer contests and promotions, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Snug as a Bug may still need to contact you, for example, to notify winners and to fulfill promotional obligations.
Snug as a Bug reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Snug as a Bug, its affiliates, and others.
How do I access my information? How do I change my information?
You can ask us to update your personal information, by calling us at 1-800-539-9517, writing us at Snug as a Bug Inc. 3022 Dundas St West, Toronto, Ontario, Canada. M6P 1Z3, or you may click here to e-mail SnugasaBug.com customer service. Please be sure to include your e-mail address and full name. Please note that any requests to update your personal information may take up to ten days for your e-mail request and 6-8 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 1-800-539-9517, writing us at Snug as a Bug Inc. 3022 Dundas St West, Toronto, Ontario, Canada. M6P 1Z3 or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Snug as a Bug
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
How does snugasabug.com protect kids' privacy?
Snug as a Bug is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.
For our customers using Internet Explorer 6.0
If you are shopping on SnugasaBug.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium." If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify. As always, you can place your order by phone at 1-800-539-9517.
To change your privacy settings to "Medium": Select "Internet Options" from the "Tools" Menu. Click the "Privacy" Tab. Set the Privacy Slider to "Medium." Click "OK.
To override your current cookie handling practices for individual sites: Select "Internet Options" from the "Tools" Menu. Click on the "Edit" button in the "Override cookie handling for individual websites" section. This will open the "Per Site Privacy Actions" dialogue box. Type "www.SnugasaBug.com" in the "Address of Website" box. Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box. Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.
Is my information secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.
Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at SnugasaBug.com. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please print our order form and place your order by phone at 1-800-539-9517.
What about links to other websites and services?
The SnugasaBug.com website may contain links to other sites. Snug as a Bug does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Snug as a Bug is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
Last Update: Dec 6 2010
Conditions of Use
Third Party Content
Certain Content available on the Site and through the Services, including without limitation, content, podcasts, blogs and news and RSS feeds, may be provided by third parties to Snug as a Bug (“Third Party Content”). The Third Party Content is, in each case, the copyrighted work of the creator/licensor. Snug as a Bug hereby grants you a license to display, download (where such capability is expressly provided) the Third Party Content on your personal computer and/or personal mobile device solely for your personal use if you are an individual and solely for your internal business use if you are an entity. You acknowledge and agree that you have no right to download, cache or display any of the Third Party Content except as set forth in this paragraph. You further acknowledge and agree that you have no right to reproduce, modify, edit, alter or enhance any of the Third Party Content in any manner. Snug as a Bug disclaims all warranties and conditions with regard to content provided by third parties such as the third party content, including all implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Restrictions and Obligations
You are prohibited from taking any action to violate or attempt to violate any security and access control provisions implemented in or in connection with the Site and the Services or the Content. Such prohibited conduct includes, without limitation, any efforts to (a) log in with a password not assigned to you (if applicable), (b) access Materials not intended for you, (c) test the security measures on the Site and/or attempt to identify system vulnerabilities, (d) forge any of the header information in any posting or tamper with the TCP/IP packet header, (d) modify, reverse engineer, disassemble, decompile or otherwise attempt or allow others to attempt to discover the underlying computer code for the Site and/or the Services, or (f) overwhelm or disable the Site or the Services or interfere with the access and use of the Site and/or the Services. If Snug as a Bug becomes aware of any of the foregoing activities, Snug as a Bug will investigate and may respond, and when appropriate, Snug as a Bug may work with law enforcement authorities in such investigations and for the purpose of prosecuting offenders. Your continued use of the Site and the Services is expressly conditioned on your compliance with the preceding prohibitions and with the obligations and restrictions. Snug as a Bug asks that you respect Snug as a Bug’s online community as well as other individuals participating within the Snug as a Bug online community and/or using the Services. Your conduct should be guided by common sense and basic etiquette. Without limiting the generality of forgoing, you acknowledge that Snug as a Bug expressly prohibits and you agree that you will not:
- Remove any copyright, trademark, service mark or any other proprietary rights notification contained in any materials that you access or copy via the Site or the Services or use the Services and/or the Site to violate any applicable law or regulation, including, without limitation, the infringement of any copyright, trademark, trade secret or other intellectual property right of others, or violate the privacy or publicity rights of any other person.
- Intentionally expose the Site to any computer virus or any other program or code intended to disrupt or disable the operations of the Site; use any robot, spider or other program or device to retrieve or index any portion of the Site; harvest or otherwise collect information about other users for any purpose other that use of the Services as expressly permitted herein.
- Misrepresent yourself or represent your self as another user of the Site and/or the Services.
- Harass, threaten, embarrass, or do anything else to another user of the Services that is unwanted.
- Provide or post any data or information that is false, inaccurate, abusive, defamatory, discriminatory, hateful, obscene, threatening, inappropriate or otherwise objectionable.
- Impersonate or represent Snug as a Bug staff or other industry professionals.
- Solicit another user’s password or other account information.
- Discuss or incite illegal activity.
- Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated) if you are given the ability to post to the Site.
Snug as a Bug reserves the right to moderate the Services, however, the foregoing prohibitions do not impose on Snug as a Bug, and Snug as a Bug does not assume, any obligation to monitor or remove any Materials, other information or communication submitted by you or any content that you access through the Services. By using the Site or the Services, you hereby acknowledge and agree that you may be exposed to content that is offensive, indecent or objectionable to you. Your access to the Site and Services is undertaken at your own risk and Snug as a Bug is not responsible for any offensive or otherwise objectionable materials in the Materials.
Password Restricted Areas of the Site
Certain areas of the Site may be password-restricted to authorized users that become members. If so, you are responsible for activities that occur under your account and for maintaining the confidentiality of your password and account, and agree to notify Snug as a Bug if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised.
Links to and From Third Party Websites
Certain other Web sites may link to this Site. You may provide links to this Site from your Web site as long as you do not link to this Site by any means that give visitors to your own Web site the impression that you are linking to pages that are within your own Web site, or that Snug as a Bug endorses your Web site, sponsors your Web site, or is in any way affiliated with your Web site. You shall not attribute a link on your Web site to this Site and then link somewhere else. Do not frame any Content or other Materials from the Snug as a Bug Site or otherwise present the Content or other Materials as your own.
The trademarks, service marks, brands, names, logos and designs (“Trademarks”) of Snug as a Bug or others used on this Site are the property of Snug as a Bug or their respective owners. You may not remove or alter any Trademark. You may not use any trademark displayed on the Site without the express prior written permission of Snug as a Bug or the respective owner, and nothing contained on this Site grants by implication, waiver or otherwise, any right to use such trademarks. All of the Materials are the sole property of Snug as a Bug Inc. © 2008 or their respective third party owners, unless otherwise specified. All rights not expressly granted herein are reserved. Except as otherwise required by applicable law, any reproduction, distribution, modification, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner.
Any and all ideas, suggestions and the like provided by you with respect to the Site and Services (“Supportive Information”) will be the property of Snug as a Bug. You hereby assign to Snug as a Bug all right, title and interest worldwide in such Supportive Information and any related intellectual property rights and you agree to assist Snug as a Bug, at Snug as a Bug’s expense, in perfecting and enforcing any such rights.
Your Representations and Warranties
You further represent and warrant that you are at least eighteen (18) years of age and can form a legally binding contract. You agree to indemnify Snug as a Bug for any breach of the foregoing representations and warranties and for any claim made against Snug as a Bug arising out of your content that is submitted or transmitted through the Service or your use of the Services.
Disclaimer of Warranty
You acknowledge and agree that this Site and/or the Services may include certain errors, omissions, or outdated information, which may affect the quality of the Materials. You acknowledge that none of the Materials have been independently verified or authenticated in whole or in part by Snug as a Bug, and agree that Snug as a Bug does not warrant the accuracy or timeliness of the Materials and further agree that Snug as a Bug has no liability for any errors or omissions in the Materials, whether provided by Snug as a Bug or its licensors.
Snug as a Bug, for itself and each of its licensors, makes no representations, warranties, or guarantees as to the quality, suitability, truth, accuracy or completeness of any information or material contained on the site, including without limitation the materials and any third party content. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, the site, the services and any information or material contained on the site is provided to you on an “as is” and “where-is” basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed. Any material or content downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Limitation of Liability
Neither Snug as a Bug nor any of its partners, agents, affiliates, third party service providers or content providers shall be liable to you or any third party for any indirect, incidental, special or consequential damages arising out of or related to the use or attempted use of the site, the services, or the materials on the site, however arising, whether for breach or in tort, even if Snug as a Bug was informed of the possibility of such damages. Neither Snug as a Bug nor any of its partners, agents, affiliates, third party service providers or content providers shall be liable to you or any third party for more than an aggregate amount of fifty dollars ($50.00). Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, the above limitation may not apply to you.
Term and Termination
Snug as a Bug respects the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied on the site in a way that constitutes copyright infringement and appears on our Site or through the Services, please provide our copyright agent with the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the Site;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Our Copyright Agent for notice of claims of copyright infringement on its website is Liz Heyland who can be reached as follows:
By mail: Snug as a Bug Inc.
Address: 3022 Dundas St. West, Toronto, Ontario, Canada.
Attention: Liz Heyland
By phone: 1-800-539-9517
By email: email@example.com
Last Update: December 6, 2010.