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Returns

Return Policy

We accept returns of our products in new resalable condition with tags attached or in original unopened packaging within 90 days of the invoice date.*

No refunds for shipping charges are issued. Refunds are issued to the original payment method used only. If you are returning a gift, a store credit will be issued to use online.

It is the responsibility of the purchaser to send the item back to us. You may return the product to us either in person at the store or by mailing to our address below.

Mailing within Canada can be done by Canada post or Courier.

Mailing from the USA must be done by USPS ONLY as no duty charges will apply. Sending back by courier will result in duty charges that we are unable to accept.

If you are looking for a different size, please order online and send the unsuitable item back for a refund.

*We do not accept returns of underwear, tights, swimwear, personalized items or cloth face masks.

 

Include a quick note and send all returns to:

Snug As A Bug
3022 Dundas St West
Toronto ON M6P1Z3

Need assistance?
1-800-539-9517
service@snugasabug.com