Shipping & Returns

Our policies during the Pandemic

During thee pandemic, we will be continuing with our quick and convenient pickup service. Simply place your order online and choose “Curbside Pickup at the Store” at the checkout. We will email you when ready, most orders are ready in an hour. Pickup is Tues-Sat from 10am to 4pm. If you would like to see a product, we are happy to put it in the window for you. In order to protect our staff and you - we will not be allowing customers into the retail store during the pandemic.

 

 Currently our site only accepts orders to be shipped within Canada

Shipping within Canada
We ship anywhere within Canada by Canada Post and as an introductory offer have FREE shipping over $50. Everything you see on our website is also available at our retail store in the Junction for pickup - we have no other locations.
 
Curbside Pickup
Simply place your order online and choose “Curbside Pickup at the Store” at the checkout. We will email you when ready, most orders are ready in an hour. Pickup is Tues-Sat from 10am to 4pm.
 
How to order outside of Canada
For orders to be shipped outside of Canada, please give us a call at 1-800-539-9517. Please note: we only ship our Snug As A Bug house brand outside of Canada.
 
Returns
We accept returns of products in new resalable condition with tags attached and in unopened or original packaging and offer a refund to the payment method used.We do not accept returns of underwear, tights, swimwear and cloth face masks. You may return the product to us either in person at the store or by mail within 90 days of invoice date.
 Snug As A Bug
3022 Dundas St West
Toronto ON M6P1Z3
1-800-539-9517
service@snugasabug.com