null

Shipping & Returns

Our policies during the Pandemic

During the pandemic, we are taking strict steps to ensure our staff and customers are safe. This is a fluid situation, but for now have 3 ways to shop. We will not be allowing customers into the retail store during the pandemic.

1. Order online and we will ship your order out within 48 hours by Canada Post. This service is free for orders over $50 in Canada. You will receive a tracking number by email.

2. Pickup service. Simply place your order online and choose “Curbside Pickup at the Store” during checkout. We will email you when ready, most orders are ready in an hour. Pickup is done at our Order Counter (see below).

3. Shop from our Order Counter. Located at the font of the store, it allows you come in from the elements but also stay safely behind a plexiglass shield. Let us know what type of products you are looking for - we will bring you options and you can pay by tap.
 

Pickup and Order Counter service is available Tues - Sat from 10am to 4pm

 

Ordering Online

Shipping within Canada

We ship anywhere within Canada by Canada Post and as an introductory offer have FREE shipping over $50. Everything you see on our website is also available at our retail store in the Junction for pickup - we have no other locations.

Shipping to the USA and Internationally

Although our shipping charges at first seem high, you entire order is billed in Canadian Dollars which is means the charge on your card will be approximately 25% less. Therefore if your cart is $100 - the charge on your card will be approximately $75.

Returns

We accept returns of products in new resalable condition with tags attached and in unopened or original packaging and offer a refund to the payment method used. You may return the product to us either in person at the store or by mail within 90 days of invoice date. We do not accept returns of underwear, tights, swimwear and cloth face masks.

 Snug As A Bug
3022 Dundas St West
Toronto ON M6P1Z3
1-800-539-9517
service@snugasabug.com