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Shipping

 We ship your order out within 24 hours from Toronto

FREE SHIPPING over $99 in Canada and US

 

Shipping within Canada

We will ship your order by Canada Post and offer both Expedited and EXPRESS services. Express is defined by Canada Post as 2 days to major cities, 3 days to smaller centers and 4 days to remote communities. You will receive a tracking number. Note: during the Holiday season there are no shipping refunds issued by Canada Post for not meeting the above deadlines.

Curbside Pickup

Please choose curbside pickup at checkout. We will send you an email once your order is ready to be picked up. Pick up is at our factory, simply drive to the back parking area and call 416-534-6881 with your order number. We will bring your order out to you. These instructions will be emailed you.

PICKUP TIMES

Wednesday to Saturday

10am - 2pm

89 Tycos Drive in Toronto

 

Personalized delivery in Toronto with mile1

Here's how mile1 works:

  1. Choose "Personalized Delivery thru mile1" as your shipping option at checkout.
  2. We get to work, gathering up your items.
  3. You will then receive an email from mile1 asking you to choose a 1 hour delivery window.
  4. Your driver is now on their way and will drop off your package at your specified time. Your purchase will arrive in a paper shopping bag.
  5. THIS SERVICE IS SAME OR NEXT DAY DELIVERY DEPENDING ON THE TIME YOUR ORDER IS PLACED

 

Shipping to the USA

Orders placed from the US will be billed in USD. There are NO duties. We will ship your order by USPS and offer both Ground and EXPRESS services. Express is defined by USPS as 4 business days. We also ship overnight and use FedEx for this service. You will receive a tracking number for all shipping methods.

 

Shipping Internationally

Your order will start it’s journey via Canada Post Express service. Express service is defined as 4-7 business days. Depending on the rules of your country, duties and taxes may be collected at time of entry. You will receive a tracking number.

 

Choosing Personalizing

During the Holidays, personalizing is very popular. We hire extra staff and embroider in-house allowing us to still ship within 1-2 business days.