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Shipping

We ship your order out within 24 hours from Toronto

NEW! Personalized delivery in Toronto with mile1 is a customized delivery service covering most of Toronto (if not available in your area you won't see the option at checkout).


Here's how it works:

  1. Choose "Personalized Delivery thru mile1" as your shipping option at checkout.
  2. We get to work, gathering up your items.
  3. You will then receive an email from mile1 asking you to choose a 1 hour delivery window.
  4. Your driver is now on their way and will drop off your package at your specified time.

Your purchase will arrive in a paper shopping bag with no extra packaging. This service is same or next day - depending on the time your order is placed.

 

Shipping within Canada

We ship anywhere within Canada by Canada Post and have FREE shipping over $79. Canada Post Express service is also available for an additional fee. Express is defined by Canada Post as 2 days to major cities, 3 days to smaller centers and 4 days to remote communities. Note: during the pandemic there are no shipping refunds issued by Canada Post for not meeting the above deadlines.

We ship from our store located at 3022 Dundas St W in Toronto. If you live nearby, please choose “curbside pickup” in the cart – it saves so much packaging, added expense, takes some pressure off Canada Post and we get to see your masked smiling face.

 

Shipping to the USA and Internationally

Although our shipping charges at first seem high, you entire order is billed in Canadian Dollars which is means the charge on your card will be approximately 25% less. Therefore if your cart is $100 - the charge on your card will be approximately $75.

 

Choosing Personalizing

We embroider in-house and aim to embroider and ship within 48 hours, however we occasionally need an extra day to process personalized items.