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Shipping

We ship your order out within 24 hours from Toronto

 

 

Shipping within Canada

We will ship your order by Canada Post and offer both Expedited and EXPRESS services. Express is defined by Canada Post as 2 days to major cities, 3 days to smaller centers and 4 days to remote communities. You will receive a tracking number. Note: during the pandemic and Holiday season there are no shipping refunds issued by Canada Post for not meeting the above deadlines

Local options

We ship from our store located at 3022 Dundas St W in Toronto. If you live nearby, please choose “curbside pickup” in the cart – it saves so much packaging, added expense, takes some pressure off Canada Post and we get to see your masked smiling face. We also offer Personalized delivery in Toronto with mile1.

Here's how mile1 works:

  1. Choose "Personalized Delivery thru mile1" as your shipping option at checkout.
  2. We get to work, gathering up your items.
  3. You will then receive an email from mile1 asking you to choose a 1 hour delivery window.
  4. Your driver is now on their way and will drop off your package at your specified time. Your purchase will arrive in a paper shopping bag.
  5. THIS SERVICE IS SAME OR NEXT DAY DELIVERY DEPENDING ON THE TIME YOUR ORDER IS PLACED

 

Shipping to the USA

Orders placed from the US will be billed in USD. There are NO duties. We will ship your order by USPS and offer both Ground and EXPRESS services. Express is defined by USPS as 4 business days. We also ship overnight and use FedEx for that service. You will receive a tracking number for all shipping methods.

 

Shipping Internationally

Your order will start it’s journey via Canada Post Express service. Express service is defined as 4-7 business days. Depending on the rules of your country, duties and taxes may be collected at time of entry. You will receive a tracking number.

 

Choosing Personalizing

During the Holidays, personalizing is very popular. We hire extra staff and embroider in-house allowing us to still ship within 1-2 business days.